Disputes and Grievances Ignored in Texas

I am writing you at this time to submit my first article and to request books for myself that I will also share with others. I'm sure the Texas prison system is different then other states prison systems, one being a credit dispute resolution, where prisoners (offenders as we are now called) can dispute their begin sentence date, time earning class, and custody. But then the reply is "we can not change this without a court order." I challenged my begin date that was calculated by TDCJ who is cheating me out of four months. If the error is on their part why would I have to go back to court to force them to calculate my time properly? If they aren't going to help then why even have this department?

The disciplinary department is also similar where cases are judged based on "officers statement," because the officer states you committed an infraction, you are guilty. Even if you have evidence to the contrary. No actual evidence is investigated. Then prisoners must file a grievance which is also not properly investigated and the reply is usually a non-answer that has nothing to do with the problem. To receive proper + fair procedures, both disciplinary infractions and grievances should be handled by impartial persons outside the TOCJ system where these people are not related to, or friends of the very officers who are writing these cases or being investigated on grievances.