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Under Lock & Key

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[Abuse] [North Carolina]

NC Grievance Petition Exposes Systematic Problem

I passed out some of your grievance complaint forms. I can't speak for anyone else because i haven't had a chance to follow up, but i turned my own in immediately. The way they do grievances here is ridiculous. If your complaint has enough merit its either refused for some exaggerated reason, it goes missing somewhere along the line, or its answered with some obscure reply and ignored. I've even had grievances tell me i was wrong and then they fixed the problem to make me look like a liar! Just recently they changed the entire process. It's all computerized now, which means we don't get carbon copies of anything. They're supposed to 'mail' us copies of the paperwork but that doesn’t always happen. I have a tort claim in on the Department of Public Safety now for some of my property that was lost and I had to file the initial grievance three different times before they actually 'received' it. That’s not the only time that's happened.

I bring it up because i saw that you were asking for an update on it in the last ULK. Any other questions you have I'll be happy to answer. Till next time.