Don't Believe the C.O.'s Reverse Psychology
In prison you often hear C.O.s say, "I don't care, write it up," and the prisoner will think, "what's the point? a grievance won't work." But that's not true. What is going on here is reverse psychology. When the officer puts on an air of nonchalant unconcern, it is only a show to put the thought in your mind that all complaints would be futile. But truth be told, that officer doesn't want any negative attention from the administration, and he definitely doesn't want his name coming across the warden's desk.
I have seen with my own eyes one of those segregation big fat bully type pigz practically beg a prisoner not to file a grievance on him, then bribe him with extra food. This C.O. already had other prisoners file on him in the past for his oppressive behavior, so he was walking on thin ice. Recently, I filed a complaint about the cracks along the walls of my cell that were allowing bugs to enter. My intention was to get the cracks sealed. Instead, they sent an exterminator in yesterday to spray. It wasn't what I wanted but I got results. Now all I have to do is continue to apply pressure.
Not all of us prisoners have the financial resources to file lawsuits, but there are many tactics and methods at our disposal if we would only think. No one likes to be constantly harassed, and when you harass the enemy on as many fronts as possible, just a bunch of seemingly insignificant prisoners can jab at a giant corporation until it surrenders. After all, their exploitation of us is dependent upon our cooperation.
But, of course, grievances and complaints are only a temporary solution to ease the sufferings of the average prisoner. Our main objective should be complete liberation, which will require a lot more from us. But that's another story.