Texas tossing out grievances

I'm writing today because I'm in the process of helping a small group file complaints against officers at the Coffield unit for harassment, assault, and threats, unnecessary use of force. Could you please send me five sworn complaint forms because I don't have access to a copy machine. Also I need 20 to 30 copies of the grievance campaign form. Our grievance at the Coffield and Beto units are being thrown away, not being investigated right, they are just signing off on them, and not sending out witnesses statement forms.