Grievances and Excessive Heat

Hey! I've been having problems writing grievances on officers. Also the grievances that I write for some reason never get answered or sent to me. An officer by the name of Sergeant Hamlin lost my radio, and it's been going on 5 months since I wrote a grievance about it with no answer.

I would like to receive the Texas package for writing grievances. Every time a inmate try to write the Warden or Huntsville, the mail room take it away. Even the truck mail we send out.

We been trying to reach out to someone about not having A/C in our cells. The vents are off completely and it's been between 100 to 95 degrees of heat in Amarillo, Tx. If you would send that package I will be very grateful, of if you could help with these issues also.